Yelp 5 Star Review:
"Wanted to give praise to The Pump Station for a recent last minute gift purchase I made on their website. First of all, I was able to quickly and easily choose a beautiful gift from their curated selection of best-in-class products. Even better, I price compared and found the Pump Station's prices to be LOWER than both Target and Amazon on the items I selected! At checkout, I left a note that this was a shower gift and had to arrive 4 business days later. Within the hour, I got a call from Steve to go over my options. Rather than charge me for expedited shipping, Steve drove around at 4:00 on a Saturday afternoon until he found a UPS truck and handed my package to the driver to ensure it would get out on time. I heard from the hostess that my gift arrived a day ahead of the party and was beautifully packaged in a bag and tissue paper (no charge). Sure beats Amazon bubble wrap! Thank you Pump Station for making me look like a super star! Truly exceptional service!" Kathy B. 9/16/20
For those of you who want to shop our curated assortment of products our store is now open again! You can drop-in or call 310-998-1981 to set up an appointment with one of our personal shoppers. Given our unique boutique space foot traffic is limited to 25% of our full capacity so as to meet social distancing requirements. Masks are required for in-store shopping, and other safety precautions are adhered to when your arrive at our store. Regular cleansing and sanitizing is done throughout the day, as it it always has throughout The Pump Station's history. We've adhered to a well-parent, well-baby policy for over 30 years and now we're doing more than ever to ensure the safety of our clients, their children and our team.
For those of you who would like to shop but would still rather not come in store - you have several options (1) Shop On-line (2) Virtual Shopping Appointments or (3) Phone Ordering. All of the options utilize CONTACT-LESS CURBSIDE PICKUP or shipping to your home. When shopping on www.pumpstation.com simply choose "Pick Up" at checkout. We will email you back when your order is ready - when you arrive at our store, just call 310-998-1981 to let us know and we'll bring your purchase out to your car. Simply show the credit card used and ID when we walk it out to you and load it in! "Pick-Up" option is located at our Santa Monica, CA store at 2727 Main Street.
We reserve the right to upgrade your shipping for orders in Greater Los Angeles (as defined by us) from commercial shipping to home delivery at any time without prior notice.
For information on Store Hours, pick-up locations, or phone numbers for questions click here
SHIPPING FOR ORDERS OVER $75 (pre-tax): FREE*
WEIGHT-BASED STANDARD SHIPPING TO CALIFORNIA: $4.95 AND UP*
WEIGHT-BASED STANDARD SHIPPING TO MID-WEST AND WESTERN US: $4.95 AND UP*
WEIGHT-BASED STANDARD SHIPPING TO AL, CT, DE, DC, FL, GA, KY, LA, ME, MD, MA, MI, MS, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV: $4.95 AND UP*
* Some exceptions for unusual, bulky or heavy shipments, with or without notice on product pages. Free shipping over $75 not available to Alaska or Hawaii.
We ship by USPS and by UPS. We endeavor to ship within 24 hrs of your order whenever possible, and often our orders go out the same day if received by 2PM Pacific time Monday-Friday. DUE TO COVID-19 EXTENDED DELIVERY TIMES ARE COMMON. PLEASE CHECK WITH YOUR RESPECTIVE CARRIER IN THE EVENT OF DELAYS. Free Shipping offer only available in continental 48 states, all shipments to AK and HI are sent via USPS and charged prevailing rates. In the event of a lost package please contact us at firstname.lastname@example.org and we will attempt to assist you. MAIL THEFT IS ON THE RISE - The Pump Station & Nurtury can assume no responsibility or liability for packages tracked as "Delivered" by our common carriers.