Q. Do you ship pumps?A. No, pumps can only be rented on-site in our Santa Monica Store. Or, depending on location and urgency they can be delivered.
Q. Can anyone besides the nursing mom fill out the contract?
A. Yes, anyone with proof of their valid form of identification can sign the contract.
A. Yes, the credit card does not need to match the person signing the contract. We just need permission from the holder of the card.
Q. What paperwork do I need to submit to rent a pump?
A. When renting a pump you will be setup in our Hippa Compliant Portal and emailed a questionnaire. You will fill that out and post to the Portal. You will need to show license when picking up the pump
Q. What fees are involved in renting a pump?
A. Daily Fees, Security Deposit and Cleaning Fee
Q. What is the shortest about of time I can rent a pump?
A. 30-days.
Q. What happens if I my pump stops working?
A. We will gladly switch your pump out as long as the problem is with the motor.
Q. What if something happens to the pump while I am renting it?
A. All repair costs and replacement fees would be the responsibility of the person who signed the contract.