Covid & Wellness Protocols:
- Parents must email Community@PumpStation.com proof of full covid-19 vaccination, including booster if eligible, 2 weeks prior to class start date.
- Attendance will be capped at lower numbers to maintain social distancing in our classrooms.
- For the time being we choose to err on the side of caution, so, we are requiring that parents and instructors must wear surgical or N95/KN95 masks that cover their mouths and noses while in attendance. Cloth masks are not allowed unless they are worn over a surgical mask. The CDC is saying that if you are not vaccinated, you should be wearing a mask. Since the babies cannot wear a mask, we believe we can better protect them by wearing our masks inside.
- Classrooms and floor coverings will be cleaned after each class.
- Each classroom will have hand sanitizers available and an air purifier, windows and door will be open where possible.
- Toys will be provided in Sessions 3, 4 and 5 plus in our toddler program. As we’ve always done, toys will be sanitized after each class.
- Please don’t come to class if you or your baby has a fever, nausea and vomiting, diarrhea, pink eye, or a cold. You can always call your doctor’s office if you’re unsure, so you don’t miss class unnecessarily. Your doctor or a nurse can often help you determine whether you or your baby is ill.
- Please contact Norma at Community@PumpStation.com if you think that you’ve been exposed to COVID-19 at any time, or f you have traveled (foreign or domestic) to an area with high positivity rates. After an appropriate quarantine period and testing negative, you will be welcome to return to in-person classes.
- In the event of any other government initiated lock-down or "safer at home" order all classes will be moved to Zoom.
- Guidelines are subject to change based on updated Department of Health Guidelines.
What is your cancelation policy? Class space is limited. Requests for class cancelations must be made at least two weeks prior to the start date of group. After this time frame we cannot honor refund or credit requests.
Do you offer trial classes or make-up classes? Due to the specific ages in each class and the creation of a cohesive group setting, trial and make-up classes are not possible.
Can a caregiver attend class in my place? This is a class for parents (mommy & me is for moms only and my parents & me is for moms and/or dads). The emphasis is on guiding parents through the first year while helping you build your tribe. Our goal is that parents share their experience with other parents while also getting education and support. For this reason, we do not allow caregivers to attend class in your place.
What is your policy regarding visitors? In order to maintain the safest environment possible, at this time, we are not permitting any visitors in class.
What do I need to bring to class? Bring whatever you and your baby needs to be comfortable during class. We sit on the floor in back jack chairs around a big sheet. We provide toys and big bouncy balls. Sheets and toys are cleaned after every class.
Do you refund for missed classes? Since we are paying your class leader, holding the time slot in the classroom each week and managing the classes, you are essentially paying for your spot in the class. We are not able to give refunds for missed classes. Unfortunately, offering these classes would be prohibitive for us without this policy. Please see solutions above for how to make up for what you missed. Note that we do make an exception to our refund policy for religious holidays. Please contact the Pump Station class manager if this is the case for you.
Food: You are welcome to feed your baby breast milk, formula or water during class. Due to safety concerns as well as our desire to limit the potential of exposing babies to life threatening food allergies, we kindly request that you do not bring food or beverages other than the ones listed above into the classroom.
Diaper Changing: During the initial sessions before the babies are crawling, you are welcome to change your baby in class. We do ask that you bring a changing pad to place over the class sheet. Once we have crawlers in the class, we kindly ask you to take your baby to one of our designated changing stations. Little crawlers have been known to view a dirty diaper as an interesting “toy” to grab and explore!
Class size: The maximum number of members in each in-person mommy & me group is 12 mommies. The maximum number of members in each parents & me group is 6 couples. If your group has less than that number at the start of class (or when it is time to re-sign for the following session) please be aware that new people may be added to your group. For session renewal, priority is given to current group members. Only variation to class size is for classes offered at Early Childhood Development Associates. There is more space there so Mommy & Me Classes will be capped at 12 moms and Parent & Me will be capped at 8 couples plus babies.
Photography/Recording: While it is fine to take pictures of your baby in class, we do ask that you check in with the other parents before photographing their child. For privacy purposes, we do not permit the recording of class discussions.
What should I do if I have to miss a class? It’s helpful, although not required, to let your class leader know if you need to miss a class. You are welcome to come about 10 minutes early the following week. Your class leader will be setting up the room and is happy to give you a recap of last week’s topic. You can also email your instructor with any questions you may have on the discussion topic that you missed. Reading any handouts for the class you missed will help as well.
What if my baby is napping and I’m late for class? You’re welcome to arrive to class at any time. Do what feels right for you and your baby.
Second-time mommy & me classes: Please note that our second-time mommy & me class is designed for you and your new baby. The class is not equipped for older siblings to attend as well.
Scheduling of classroom and instructors: You will be assigned a class leader that will stay with your class throughout your 8-week session, and more than often when you move to future sessions you will keep the same instructor. All our class instructors are psychotherapists that specialize in maternal mental health and parenting. On the occasion that your instructor is sick or on vacation, another Pump Station instructor will sub for your class. In the event that we are unable to obtain another instructor and we need to cancel the class, we will extend the session dates by one week in order to make up for the missed class.
Instructor observation: On occasion, a member from our Pump Station staff (e.g. the program curriculum director, the program manager, a lactation educator, team member, etc.) may drop in to observe an instructor leading her class. We periodically like to do this because it helps us to pull each instructor’s strengths into our program making it the best it can be for our parents. In addition, it helps to assure quality and consistency in our parent & me programs.
Please note: Your class leader is a licensed therapist, and while the class you are taking is designed to be educational and informational, it is not considered psychotherapy. In participating in the class, you acknowledge that you are taking the class for educational and informational purposes, but that no patient-therapist relationship is being formed between you and your class leader. In addition, The Pump Station is not able to provide you with any letter or record of class participation for any reason.
Confidentiality: While not a formal therapy group we do respect each other’s privacy.
In addition, because your class leader, by the nature of her profession, is a mandated reporter, there are a few specific circumstances that if she were made aware of, she would need to report. The following is a list of those circumstances:
- Harm to Oneself or Others: If a class member threatens to harm herself/himself, your instructor may be obligated to seek hospitalization for her/him, or to contact family members or others who can help provide protection. If a class member were to disclose intention or plan to harm someone else, your instructor would be required to warn the intended victim and report this information to legal authorities.
- Abuse of Children and Vulnerable Adults: If a class member were to state or suggest that she/he is abusing a child (or vulnerable adult) or has recently abused a child (or vulnerable adult), or a child (or vulnerable adult) is in danger of abuse, your instructor is required report this information to the appropriate social service and/or legal authorities.
Please note that these circumstances are extremely rare in teaching situations. If such an instance should occur, your class leader would make every reasonable effort to discuss the situation with the class member first before taking any action.