GEAR IN STOCK: FAST SHIP 3-4 DAYS TO WESTERN US | Free Shipping Over $100*

Shopping Information

Yelp 5 Star Review:

"Wanted to give praise to The Pump Station for a recent last minute gift purchase I made on their website. First of all, I was able to quickly and easily choose a beautiful gift from their curated selection of best-in-class products. Even better, I price compared and found the Pump Station's prices to be LOWER than both Target and Amazon on the items I selected! At checkout, I left a note that this was a shower gift and had to arrive 4 business days later. Within the hour, I got a call from Steve to go over my options. Rather than charge me for expedited shipping, Steve drove around at 4:00 on a Saturday afternoon until he found a UPS truck and handed my package to the driver to ensure it would get out on time. I heard from the hostess that my gift arrived a day ahead of the party and was beautifully packaged in a bag and tissue paper (no charge). Sure beats Amazon bubble wrap! Thank you Pump Station for making me look like a super star! Truly exceptional service!" Kathy B. 9/16/20

To rent our hospital grade breast pumps, arrange a lactation consultation or class enrollment, weigh your newborn, or shop our curated assortment of products in person, our store is open!  You can drop-in, or call 310-998-1981 to set up an appointment with one of our personal shoppers. Masks are optional for in-store shopping, and other safety precautions are adhered to when your arrive at our store.  Regular cleansing and sanitizing is done throughout the day, as it it always has throughout The Pump Station's history.  We've adhered to a well-parent, well-baby policy for over 30 years and now we're doing more than ever to ensure the safety of our clients, their children and our team.

To shop The Pump Station from home - you have several options:

(1) Shop On-line - all of our product, professional lactation consulting and class offerings can be accessed here at www.pumpstation.com;

(2) Phone Ordering - call us at 310-998-1981 and we'll be happy to help! Hablamos español. Llámanos si necesitas ayuda al 310-998-1981.

(3) Virtual Shopping Appointments - Call us at 310-998-1981 for details on how we can create a Personal Shopper Experience through Facetime, Zoom etc.

All of the options utilize CONTACT-LESS CURBSIDE PICKUP (or shipping to your home).  To choose Curbside Pickup when shopping on www.pumpstation.com, select the "Pick Up" option at checkout. Store Pickup is available at 2727 Main Street, Santa Monica, 90405.

We will email your confirmation when your order is ready - when you arrive at our store, just call 310-998-1981 to let us know, and we'll bring your purchase out to your car.  Simply show the credit card used and ID when we walk it out to you and load it in!  CREDIT CARD AND ID MUST MATCH ORDER INFORMATION - DUE TO THEFT 3RD PARTY PICKUPS ARE NO LONGER PERMITTED.

ORDERS NOT PICKED UP WITHIN 7 DAYS ARE SUBJECT TO CANCELLATION AND A 15% RESTOCKING FEE. 

We reserve the right to upgrade your shipping for orders in Greater Los Angeles (as defined by us) from commercial shipping to home delivery at any time without prior notice.

Click here to see our updated temporary return policy.

For information on Store Hours, pick-up locations, or phone numbers for questions click here

The Pump Station has been serving Los Angeles & Santa Monica since 1986!

SHIPPING FOR ORDERS OVER $100 (pre-tax):  FREE*

WEIGHT-BASED STANDARD SHIPPING TO CALIFORNIA:   $4.95 AND UP*

WEIGHT-BASED STANDARD SHIPPING TO MID-WEST AND WESTERN US:   $4.95 AND UP*

WEIGHT-BASED STANDARD SHIPPING TO AL, CT, DE, DC, FL, GA, KY, LA, ME, MD, MA, MI, MS, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, WV:       $5.95 AND UP*

* Some exceptions for unusual, bulky or heavy shipments, with or without notice on product pages.  ALASKA & HAWAII PLEASE EMAIL US AT SantaMonica@PumpStation.com FOR A SHIPPING QUOTE. 

We ship by FedEx, USPS and by UPS.  We endeavor to ship within 36 hrs of your order, and often our orders go out the same day if received by 1PM Pacific time Monday-Friday. We aim to have larger gear shipments arrive within 3-4 business days, but due to Covid and current labor issues, EXTENDED DELIVERY TIMES ARE COMMON.  PLEASE CHECK WITH YOUR RESPECTIVE CARRIER IN THE EVENT OF DELAYS. Free Shipping offer only available in continental 48 states unless noted.  In the event of a lost package please contact your carrier, us at santamonica@pumpstation.com and we will attempt to assist you.

CUSTOMERS ARE SOLELY RESPONSIBLE FOR PROVIDING A SAFE DELIVERY LOCATION.  MAIL THEFT IS ON THE RISE - The Pump Station & Nurtury ASSUMES NO RESPONSIBILITY OR LIABILITY for packages tracked as "Delivered" by our common carriers.  We do not issue refunds for packages tracked as delivered, unless we have issued a return authorization.

Hablamos español.  Llámanos si necesitas ayuda al 310-998-1981.

Enroll in Mommy & Me or Parent & Me Group Now!

In-Person Class Guidelines

What do I need to bring to class? Bring whatever you and your baby need to be comfortable during class. We sit on the floor in back jack chairs around a big sheet. We provide toys and big bouncy balls. Sheets and toys are cleaned after every class.

Food: You are welcome to feed your baby breast milk, formula or water during class. In addition, we encourage you to bring water for yourself. Due to safety concerns as well as our desire to limit the potential of exposing babies to life threatening food allergies, we kindly request that you do not bring food or beverages other than the ones listed above into the classroom.

Diaper Changing: During the initial sessions before the babies are crawling, you are welcome to change your baby at your spot in the circle. We do ask that you bring a changing pad to place over the class sheet. Once we have crawlers in the class, we kindly ask you to use our designated changing station. Little crawlers have been known to view a dirty diaper as an interesting “toy” to grab and explore!

Class size: The maximum number of participants in our Mommy & Me class is 14 mommies.  The maximum number of participants in our My Parents & Me class is 8 couples. If your group has less than that number at the start of class (or when it is time to re-sign for the following session) please be aware that new people may be added to your group. For session renewal, priority is given to current group members.

What is your policy regarding visitors? We respectfully ask that you do not bring any visitors into the classroom with you (i.e., your mother, mother-in-law, visiting friend, nanny, etc.). Some discussions are of a very personal nature, and we want to make sure that our classes are a safe-space and judgement free zone for all parents who participate in the program.

What are your Wellness Protocols:

  • Please do not come to class if you or your baby have a fever, nausea and vomiting, diarrhea, pink eye, or a cold. Call your pediatrician’s office if you are unsure. Your pediatrician can help you determine whether you or your baby are contagious. 
  • Classrooms and floor coverings will be cleaned after each class.
  • Each classroom will have hand sanitizer available, as well as an air purifier. Windows and door will be open where possible.
  • Toys that are developmentally appropriate will be provided. As we have always done, toys are sanitized after each class.
  • Covid guidelines: Based on CDC guidelines masking is optional. If you think that you’ve been exposed to COVID-19 at any time we ask that you follow the guidelines as set forth by the CDC – see Link Here. Guidelines are subject to change based on updated Department of Health Guidelines. In the event of any other government-initiated lock-down or "safer at home" order all classes will be moved to Zoom.

Photography/Recording: While it is fine to take pictures of your baby in class, we do ask that you check in with the other parents before photographing their child. We also ask that you do not share photos of other parents or their babies without their permission. For privacy purposes, we do not permit the recording of class discussions.

Scarves for Attendees: In every Mommy & Me or Parent & Me group, we’ll be distributing a bag of 6 new multi-colored scarves to each new family joining in Session 1 and Session 2. We ask that every family take their scarves home and wash them alone 1-2 times so as to minimize the bleeding of certain colors. The scarves are for parents to use for developmental activities during songs and not for babies to touch or put in their mouths. When we use them for visual coordination and tracking the scarves are held 12 to 18 inches above the babies in order to engage babies’ visual tracking left to right, up and down. They are not to be used close to baby faces. They are also used for peek-a-boo and held in front of mommies’ faces during songs and peek-a-boo games and not in front of babies’ faces where they might be close enough to grab. As long as the scarves are for “parent use” only, any random bleeding of the dye will not be an issue for babies.

Do you offer trial classes or make-up classes? Due to the specific ages in each class and the creation of a cohesive group setting, trial and make-up classes are not possible.

Can I attend remotely? The class you are currently signed up for is an in-person weekly group. However, if you are unable to attend one week due to you or your little one being exposed to Covid, sick, or traveling, you do have the option to attend remotely. You will be sent a zoom link each month that you can use to join the class. We ask that you let your instructor know at least 3 hours in advance that you plan on joining remotely. We have a camera and a directional microphone in the classroom, so you will be able to observe the class. Your camera and microphone will be muted. If you have any questions for your instructor during the class, please reach out to her via email. She will respond to your questions in a timely manner.

What should I do if I need to miss a class? As stated above, if you are unable to attend class due to you or your little one being exposed to Covid, sick, or traveling, you do have the option to attend remotely. Please refer to, Can I attend remotely? If you are not able to attend remotely, it’s helpful, although not required, to let your class leader know if you need to miss a class. You are welcome to come about 10 minutes early the following week. Your class leader will be setting up the room and is happy to give you a recap of last week’s topic. You can also email your instructor with any questions you may have on the discussion topic that you missed. Reading any handouts for the class you missed will help as well.

Can a caregiver attend class in my place? This is a class for parents (mommy & me is for moms only and my parents & me is for moms and/or dads). The emphasis is on guiding parents through the first year while helping you build your tribe. Our goal is that parents share their experience with other parents while also getting education and support. For this reason, we do not allow caregivers to attend class in your place.

Do you refund for missed classes? Since we are paying your class leader, holding the time slot in the classroom each week and managing the classes, you are essentially paying for your spot in the class. We are not able to give refunds for missed classes. Unfortunately, offering these classes would be prohibitive for us without this policy. Please see solutions above for how to make up for what you missed. Note that we do make an exception to our refund policy for religious holidays. Please contact the Pump Station program manager if this is the case for you.

What if my baby is napping and I’m late for class? You’re welcome to arrive to class at any time. Do what feels right for you and your baby.

Second-time mommy & me classes: Please note that our second-time mommy & me class is designed for you and your new baby. The class is not equipped for older siblings to attend as well.

Scheduling of classroom and instructors: You will be assigned a class leader that will stay with your class throughout your session, and more than often when you move to future sessions you will keep the same instructor. All our class instructors are psychotherapists that specialize in maternal mental health and parenting. On the occasion that your instructor is sick or on vacation, another Pump Station instructor will sub for your class. In the event that we are unable to obtain another instructor and we need to cancel the class, we will extend the session dates by one week in order to make up for the missed class. 

Instructor observation: On occasion, a member from our Pump Station staff (e.g. the program curriculum director, the program manager, a lactation educator, team member, etc.) may drop in to observe an instructor leading her class. We periodically like to do this because it helps us to pull each instructor’s strengths into our program making it the best it can be for our parents.  In addition, it helps to assure quality and consistency in our parent & me programs.

Please note: All of our instructors have a master’s degree or higher in the fields of mental health or education and have extensive experience in facilitating groups. While the class you are taking is designed to be educational and informational, it is not considered psychotherapy. In participating in the class, you acknowledge that you are taking the class for educational and informational purposes, but that no patient-therapist relationship is being formed between you and your class leader. In addition, The Pump Station is not able to provide you with any letter or record of class participation for any reason.

Confidentiality:  After your group meets for the first time our instructors will send out a roster to the entire group with your name, babies name and your phone number. We gather this information and share so that you can all reach out to each other and setup play dates. Your baby’s information is used on Graduation Certificates. If you do not want this information shared please let your instructor know. 

While not a formal therapy group we do respect each other’s privacy. In addition, because your class leader, by the nature of her profession, is a mandated reporter, there are a few specific circumstances that if she were made aware of, she would need to report. The following is a list of those circumstances:

 

  • Harm to Oneself or Others: If a class member threatens to harm herself/himself, your instructor may be obligated to seek hospitalization for her/him, or to contact family members or others who can help provide protection. If a class member were to disclose intention or plan to harm someone else, your instructor would be required to warn the intended victim and report this information to legal authorities.

 

  • Abuse of Children and Vulnerable Adults: If a class member were to state or suggest that she/he is abusing a child (or vulnerable adult) or has abused a child (or vulnerable adult), or a child (or vulnerable adult) is in danger of abuse, your instructor is required report this information to the appropriate social service and/or legal authorities.

Please note that these circumstances are extremely rare in teaching situations. If such an instance should occur, your class leader would make every reasonable effort to discuss the situation with the class member first before taking any action.